Privacy and Cookie Policy

This Privacy and Cookie Policy explains how Metrapi (“we,” “us,” or “our”) collects, uses, and discloses your personal data when you use our website and services. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Who We Are

Metrapi provides statistical and research consultancy services primarily to healthcare professionals in Ireland. For any questions regarding this policy or your personal data, you may contact us through the contact form at www.metrapi.com or at:

Metrapi, 2 Saint Michaels Place, Dublin, Ireland

2. Data We Collect

We collect personal data you voluntarily provide to us when you:

Fill out our contact form or send us an email (e.g., name, email address, and message).
Sign up for any newsletters or updates.
Otherwise communicate with us directly.

We may also automatically collect certain usage data when you browse our website, such as IP address, browser type, referring/exit pages, and operating system. We only use this information to improve our website’s functionality and user experience.

3. How We Use Your Data

We use your personal data to:

Respond to your inquiries and provide requested services.
Improve our offerings and tailor them to your needs.
Comply with our legal obligations and protect our legal rights.

We will not sell or rent your personal data to third parties. We only share your data with trusted providers where necessary under strict data protection agreements.

4. Legal Bases for Processing (GDPR)

Under the GDPR, our legal bases for processing your personal data include:

Consent: When you voluntarily provide data through our contact form or opt in to receive communications.
Contract: When data processing is necessary to perform our statistical consultancy services or take steps at your request prior to entering into a contract.
Legitimate Interests: When it is necessary for our legitimate interests, such as improving our services and protecting our legal rights, and when these interests do not override your fundamental rights.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. We also retain data to the extent required to comply with our legal obligations, resolve disputes, and enforce our agreements. Once we no longer need your personal data, we securely delete or anonymize it.

6. Your Rights

In accordance with the GDPR, you have the right to:

Access: Request access to the personal data we hold about you.
Rectification: Request corrections to any inaccurate or incomplete data.
Erasure: Request deletion of your personal data where there is no overriding legal basis for its continued processing.
Restriction: Request restriction of processing where certain conditions apply.
Data Portability: Receive your personal data in a structured, commonly used and machine-readable format.
Object: Object to processing of your personal data in certain circumstances, including direct marketing.

If you wish to exercise any of these rights, please contact us at: info@metrapi.ie.

7. Cookies and Similar Technologies

Like many websites, we use cookies to enhance your browsing experience and remember your preferences. A cookie is a small text file stored on your device. We use the following types of cookies:

Essential Cookies: Necessary for basic website functionality (e.g., for the cookie banner to remember your preferences).
Analytics Cookies (if applicable): Help us understand how visitors use our website, allowing us to improve it. Collected data is typically aggregated and anonymous.

By continuing to use our website, you consent to the placement of cookies on your device. You can usually modify your browser settings to refuse cookies or alert you when cookies are being sent. However, blocking or deleting some cookies may affect your user experience.

8. Data Transfers

We primarily process your data within the European Economic Area (EEA). If we ever need to transfer your data outside the EEA (for instance, using a third-party service provider), we will ensure adequate safeguards are in place, as required by GDPR.

9. Security Measures

We take reasonable technical and organizational measures to protect your data from unauthorized access, accidental loss, destruction, or alteration. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

10. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review this page regularly for the latest information on our privacy practices.

11. Contact Us

If you have any questions about this Privacy and Cookie Policy or our data practices, please contact us through the contact form at www.metrapi.com or at:

Metrapi, 2 Saint Michaels Place, Dublin, Ireland